Last Updated: 13.10.2024

1. Introduction

Welcome to Ksenia Wisdom Academy, a platform for learning German and English. This Privacy Statement outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws. By using our services, you agree to the collection and use of your information as described in this policy.

2. Data Controller

The data controller for Ksenia Wisdom Academy is:

Ksenia Wisdom Academy
Registered in the European Union (Poland)
Email: kseniawisdom@gmail.com

3. Information We Collect

We may collect the following personal data:

  • Personal Identification Information: Name, email address, phone number, and other contact details you provide when registering or contacting us.
  • Usage Data: Information on how you interact with our website, including your IP address, browser type, and the pages you visit.
  • Communication Data: Records of correspondence when you contact us via email or other means.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To provide our services, including course access and customer support.
  • Legal Obligations: To comply with our legal and regulatory requirements under European Union law.
  • Consent: Where you have given us clear consent for a specific use of your personal data, such as receiving marketing emails.
  • Legitimate Interests: To improve our services and provide a better user experience, unless your rights override these interests.

5. How We Use Your Information

We use your personal data for the following purposes:

  • To manage your account and provide you with educational services.
  • To communicate with you regarding your course progress, updates, and support inquiries.
  • To process payments and manage subscriptions.
  • To improve the functionality of our website and services.
  • To comply with legal and regulatory requirements.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer necessary, it will be securely deleted or anonymized.

7. Data Sharing and Transfers

We do not sell, trade, or otherwise transfer your personal data to third parties, except as necessary to:

  • Fulfill our contractual obligations to you.
  • Comply with legal obligations or respond to lawful requests.
  • Improve our services through trusted third-party service providers (e.g., hosting services, payment processors), who are required to protect your data in accordance with GDPR.

Your data may be transferred to and processed in countries outside the European Economic Area (EEA) that ensure an adequate level of data protection.

8. Your Rights

As a data subject, you have the following rights under GDPR:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data when it is no longer needed for the purposes it was collected.
  • Right to Restrict Processing: You can request that we limit how we process your personal data.
  • Right to Data Portability: You can request that we provide your personal data in a structured, machine-readable format for transfer to another service.
  • Right to Object: You can object to the processing of your personal data for certain purposes, including direct marketing.
  • Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at kseniawisdom@gmail.com.

9. Security of Your Data

We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and you will be notified via email if there are significant changes.

11. Contact Information

If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at:

Email: kseniawisdom@gmail.com

This Privacy Statement is effective as of 13.10.2024.